• the personal information we may collect from you when you visit our web site, respond to our
emails, place orders via mail or fax, or otherwise contact us via telephone, email, fax or mail, use our
mobile applications, place orders through social media applications (such as our Facebook and
Instagram) or otherwise contact us via telephone, email, fax or mail (collectively, our “Services”),
• why we gather information from you,
• how we collect it,
• how we use it, and
• the choices you have regarding our use of personal information you have provided.
Services are owned by Rare Crystal
Note: You must be 18 years or older and the age of majority in your place of residence to use,
subscribe or register as a member of rare Crystal (or 21 years or older). The Service is a
general audience site and we do not knowingly collect, maintain or disclose personal information
from or about children under 13 years of age.
Why do we gather information?
Rare Crystal gathers personal information to help improve our products and customer
service, to communicate with you, to process your orders, to provide an enhanced and more
personalized shopping experience and to inform you, and your gift and message recipients, of
special offers and discounts from us, our affiliated brands and selected third parties.
What information do we gather?
We collect information through our Web Site, emails, mail, fax, and telephone, mobile applications
and social media applications (such as our Facebook Page) including when you:
• place an order,
• participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, chats,
bulletin boards, discussion groups, requests for suggestions, and membership registrations, and
• engage in other activities, services, products and resources we make accessible to our customers,
members or users.
Depending on how you interact with us, we collect some or all of the following types of
• your name, address, telephone number, email address,
• billing information (credit card number, expiration date alternate or additional billing information and
• products purchased and occasion type (for example, Valentine’s Day),
• any promotion or gift card code and related,
• Message and gift recipients' names, addresses, telephone numbers and email addresses, and
• other information you provide to us, including User Submissions.
Information you provide to us may be collected by us even if an order, registration, or other process
is started but not completed or otherwise cancelled.
A cookie is a small data file sent to your browser from a web server and stored on your computer.
Our Web Site also uses a common web technology called "action tags" (also called single pixel gifs
or web beacons) to anonymously track purchase, usage and other web activity information. Action
tags (including third party tags) may be used to provide data to third parties for tracking purposes.
However, our Web Site does not use action tags to collect or transfer personal information.
How we use the information we collect?
We use information we collect to communicate with you, to process your orders, to provide an
enhanced and more personalized shopping experience, to inform you and your gift and message
recipients of offers and discounts from Rare Crystal and our affiliated brands and to enable
you to receive credits for purchases under loyalty or buying programs which you have joined.
Our Affiliates, subcontractors, and agents, and any successors to our business (if we ever sell some
or all of our business), are not considered to be third parties under this Policy. We may provide your
information to our Affiliates for use in connection with their businesses, including sending you offers
and promotions. However, in connection with information collected under this Policy, they are
required to comply with this Policy. "Affiliates" are persons or entities directly or indirectly controlling,
controlled by, or under common control with Rare Crystal.
We may combine information we receive from you via our Services with information from our
Affiliates and third parties. We use the combined information to enhance and personalize your
We reserve the right to disclose information you provide to us as required by law, in response to
legal process and law enforcement requests and as necessary or appropriate, in our view, to
operate the Services, process orders or registrations, to conduct promotions, contests, and
sweepstakes you participate in, and to protect the rights or property of the Company, its Affiliates,
users, customers, recipients, Members, Sponsors, Providers, Licensors, Merchants and Associates.
Please note that any personal information you reveal or post on one our public forums such
as a message board, chat room, discussion group, folder, survey, contest, sweepstakes, user
may be collected, shared and used by us or with third parties, including to contact you.
Information you give out or post on our public forums you disclose at your own risk.
Consent to Transfer and Submission
Links to Other Web Sites
Rare Crystal wants you to be aware that when you click on links and/or ad banners that
take you to affiliated or third-party web sites, or when you interact with us through third party
of those services, not ours. We encourage you to read the posted privacy statement and user terms
whenever using, and prior to providing any personal information to, any other service.
Security and Passwords
If you place an order on our Web site, it encrypts the credit card number you submit prior to
transmission over the Internet using secure socket layer (SSL) encryption technology. This
technology works best when the Web Site is viewed using Microsoft's Internet Explorer® or
Netscape Navigator®. However, no transmission of data over the Internet or any other network can
be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal
information once we receive it, we cannot warrant the security of information we receive.
Portions of the Web Site (such as our Member registration and Address Book) may require
registration and log-in processes in which you will select a user ID and password (collectively, the
"Password"). Passwords provided to you by us are the confidential property of the Company and
may be used by you solely for your individual use of the Web Site (and otherwise as specified by
us). You are responsible for maintaining the confidentiality of any Password and for all activities that
occur using your Password, whether or not authorized by you. You agree to immediately notify us of
any unauthorized use of your Password or accounts.
We may provide you with the ability to log into our Services using a social media account, such as
Facebook Connect. We do not control the activities of such social media services and have no
control over the data they collect or their privacy practices. You should review their privacy practices
before using any such social media service.
How to Limit the Use of Personal Information
From Third Parties
We do not share email addresses you provide with third parties without your consent. In addition, if
you prefer that other personal information provided by you not be shared with third parties, please let
us know by emailing, writing or calling us as described below. Your instructions will be processed as
soon as reasonably practicable and in accordance with law.